Citizen request portal

Report a concern or request to the City by using the button to our Citizen Connect portal below.  If you are a new user of our Citizen Connect portal, you will first be required to create a log-in, which will allow us to better communicate with you and help you to track the progress of your request or concern.

If you are uncertain which department your request or concern should be directed to, please reference the list below before logging in.

Submit a Concern or RequestSubmit a Request or Concern

(Once logged into the portal, select Citizen Requests.)


Airport

  • General Concerns or Requests

Building

  • ADA Complaint
  • Substandard Housing
  • Unsafe Premises
  • Other Concerns or Requests

Cemetery

  • General Concerns or Requests

Clerk-Treasurer

  • General Concerns or Requests

Fire Territory (For Emergencies, Call 9-1-1)

  • Burning
  • Car Seat Inspections
  • Family Safety Day
  • Request a Free Smoke Detector
  • Request an In-Home Exit Drill
  • Volunteer Firefighters
  • Other Concerns or Requests (Non-emergency only)

Mayor's Office

  • City Website
  • I Want to Serve on a Board
  • Information About City Boards & Commissions
  • Miscellaneous City Concern or Request

Parks & Recreation

  • Beaches
  • Events & Programs
  • Park Maintenance
  • Playgrounds
  • Other Concerns or Requests

Planning

  • Bicycle & Pedestrian Facility Concerns
  • Signs (Not Including Traffic/Street Signs)
  • Variances
  • Zoning
  • Other Concerns or Requests

Police (For Emergencies, Call 9-1-1)

  • Abandoned / Junk Vehicles
  • Animal Control
  • Ask a Cop
  • D.A.R.E.
  • Dogs Barking / Loose
  • Domestic Violence
  • Downtown Parking
  • Noise Nuisance
  • Submit a Crime Tip
  • Tall Weeds or Grass
  • Traffic Control
  • Other Concerns or Requests (Non-emergency only)

Public Works

  • Damaged Curb or Sidewalk
  • Leaves, Limbs, and Brush
  • Potholes
  • Recycling
  • Storm Sewer Issue / Broken Grate
  • Street Lights
  • Traffic Signs & Street Signs
  • Trash Collection
  • Trees & Dangerous Limbs
  • Other Concerns or Requests

Stormwater Utility

  • Drainage Concern
  • Stormwater Bill Payment Question
  • Other Concerns or Requests

Wastewater Utility

  • Wastewater Bill Payment Question
  • Other Concerns or Requests